As part of providing customers with the most advanced digital solutions to enable them to enjoy its premium banking services in an easy and fast way, the National Bank of Kuwait (NBK) has launched a new service allowing customers to sign digitally all required documents related to various services including: obtaining a loan/credit card or increasing the credit card limit. The service can be used through NBK Online Banking and NBK Mobile Banking without the need to visit a branch, and NBK is launching this service in Kuwait for personal loans, credit cards or credit card limit increase.
The new service is a continuation of the fully digital account opening service, without going to a branch, launched by the bank last year.
To benefit from this service, customers must mainly register and activate their digital signature via the PACI self-service terminals and perform the necessary steps in front of the terminal (the customer must have a valid smart civil identity card to register using the terminal). After downloading the Kuwait Mobile ID app, customers need to tap “Settings”, “Cancel Mobile ID” and “Confirm” first before registration. Self-service kiosks are available at select NBK branches such as (NBK Headquarters, The Avenues (IKEA side) and Surra Branch)
Customers can now apply for a loan or credit card and digitally sign all required documents using PACI’s ‘Kuwait Mobile ID’ app in a few easy and simple steps.
On this occasion, Mr. Mohammed Al-Othman, GM-Consumer Banking Group at National Bank of Kuwait said: “We seek to provide an integrated digital banking experience offering our customers the most advanced digital products and services, as well as digital payment solutions. that meet their needs, according to the latest international standards.
“Digital services have become a necessity, given the exceptional circumstances we have been through and the rapid advances in technology, as clearly evidenced by the increasing reliance of customers on digital channels for their transactions,” he added.
Al-Othman continued, “We are committed to providing our customers with the latest services exclusively as usual. The new service is a continuation of a series of digital banking services that we pioneered in Kuwait in recent times, aimed at providing our customers with fast and easy banking, while ensuring their convenience and safety.
“We are keen to maintain our digital excellence, which we see as a key part of our tireless efforts to cement NBK’s leadership. To this end, we are moving forward with our digital transformation roadmap, capitalizing on our formidable technological infrastructure built over the years, thanks to which we have outstripped all our competitors, and continuing to work to translate these efforts in advanced solutions that meet our expectations. customer expectations,” he concluded.
NBK is working to upgrade its NBK Mobile Banking app by recently introducing new services and improvements, including allowing customers to apply for loan or credit card, and increasing credit card limit in stages simple giving them easy access to NBK products. In addition, customers can open a fixed deposit in various currencies more flexibly, as well as create a monthly standing order, benefit from the services of investment funds, as well as transfer money to the NBK Capital international brokerage account. for a seamless investment experience, and last but not least, providing the OTP autofill feature.
NBK continues to provide the most advanced digital banking services and payment solutions in line with its digital transformation strategy, which primarily focuses on meeting the needs of its customers by developing its digital channels to offer banking services and payment solutions. world class payment.
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